What if the Event is Canceled, and not rescheduled. TicketX Support July 02, 2024 03:40 Updated If an event gets canceled and not rescheduled, please let us know at Contact Us. We will offer you a full refund. Related articles What if the Event is Canceled or Postponed? What if my tickets don’t arrive in time? I can not enter the event because my tickets were no longer valid or authentic. What should I do? What if my event gets rescheduled/postponed/canceled? Do I receive the exact tickets I ordered?